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SAP Navigation and Familiarisation Training

Project Objective: To deliver a SAP user management course delivered through virtual face-to-face training and computer-based modules to educate maintenance professionals on how to navigate, update and maintain the CMMS data to assure confidence in system use across the organisation.

Client: Oil and Gas Company

Duration: Ongoing

The request

  • The client set a strategic objective to assure SAP user unification and alignment amongst the organisation to ensure confidence in using the system, and thus a return on investment relating to the SAP costs
  • Due to lack of inhouse expertise, the client identified the need for external support in order enhance the maintenance teams SAP knowledge and ability to utilise the system
  • Varying levels of expertise throughout the company as well as organisational changes meant training was essential to ensure all employees had the same levels of expertise in the system

Why were we contracted

ABL Training was selected to deliver this training due to:

  • Our expertise in SAP functionality and data requirements for assuring successful and cost-effective use
  • Our team of experienced trainers who are cable of delivering an engaging learning experience
  • Our ability to verify learning through evidence-based assessments and grading to assure a return on investment for our client
  • Our established library of course literature relating to this subject, providing a cost-effective solution to learning and development requirements for our client

What we did

The client requested a bespoke learning experience aligned to their business objectives and key requirements. To assure expectations were met, the team utilised existing ABL Training literature and tailored the contents to align with the company requirements.

Course Design: Project definitions of learning objectives were collated and the course outline was amended accordingly, as well as designing module facilitator guides and delegate packs aligned to the client’s requirements.

Course Development: Collaboration with the client was key to develop a virtual face-to-face training module as well as a bespoke computer-based training (CBT) course on SAP to familiarise and cover the basic navigation of the software. Learning outcome measures and specifications for performance evaluation were developed, as well as an analytical process for assessment with the client’s key personnel.

Course Delivery: The course was delivered to the maintenance team delegates through virtual face-to-face training for 22 employees with an interactive screenshare walk through display of the software. CBT screen recorded modules were also delivered, which were critical for training employees in China and Calgary as it meant they could do the training on their own accord.

Verification of Learning: All learning was verified through evidence-based assessments and ABL trainers graded work, providing a report to the client of the results.


  • Bespoke Course Literature: Course literature and presentation material for each of the modules delivered
  • Computer Based Training: Delivery of training and CBT modules for SAP navigation and familiarisation
  • Personalised Certification: Delegates Guide for each of the SAP training modules including an assessment that each delegate must complete, resulting in a personalised training completion certificate
  • Verified Assessments: Assured learning was verified through evidence-based assessments and graded work with an 80% or higher pass rate

“During the years 2019 and 2020, ABL (then named Add Energy) has provided our operations with various services, among them they organised SAP training for the maintenance crews in the Business Units that were very well received by the maintenance and operations personnel”

Director of Maintenance and Reliability, Oil and Gas Operator, North America

The value we delivered

Enhanced Capability

Enabled employees who were already proficient in SAP navigation to learn something new through system familiarisation

Assurance of ROI

Assurance that delegates use SAP to its maximum capacity, efficiently and productively

Bespoke and Cost Effective

A bespoke and cost-effective solution to their learning and development needs

Risk Reduction

Enabled employees who had never worked in SAP before to be proficient in accessing and maintaining transactional data to help mitigate risks