IT Incident

LOC Group regrets to confirm that it was recently the victim of cyber attacks. Investigations are ongoing but according to independent experts’ findings to date, the attacks saw a data breach confined to a single site, affecting a small number of clients, who were notified without delay.

Our systems ensured the attacks were quickly identified and since that time LOC have been dealing with this matter professionally and with the help of independent cyber security experts, in order to minimise business interruption and ensure data integrity.  LOC’s response included fulfilling all of its regulatory obligations, which also happened in a timely manner.

An investigation into the attack is currently being led by the appointed cyber security experts and the subsequent recommendations to improve our systems will be implemented as appropriate.

Commenting on the incident, LOC’s CEO, R.V Ahilan, said.

“Any IT attack is deeply regrettable and unsettling for our clients, and our own teams.  I would therefore again like to apologise for the inconvenience to the small number of clients affected, and to give all of those we work with the assurance that we take our IT security extremely seriously.  We continue to make significant investments to ensure our systems remain robust. I would like to thank those involved in limiting the impact for their swift and professional response.”